Frequently Asked Questions
Everything you need to know about shopping with Animal.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our Returns Portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. Since our fits range from slim to oversized, we recommend measuring your favorite garment and comparing it to our charts for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your products ethically manufactured?
Yes, at Animal we prioritize ethical sourcing. We partner exclusively with factories that adhere to fair labor practices and sustainable manufacturing standards.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.